99 Things I Know About You: Privacy Policy
Effective [date of launch]. 99 Things I Know About You is a conversation game by KIRABEN (ABN 85 623 817 667). This policy explains what we collect when you play, buy, or tie a ribbon on the Fall in friend wall, and what we never collect.
The short version
- Your answers stay in the room. Nothing you say or type in answer to a question is sent to us. Spoken answers are never recorded. Typed Question 99 answers, "remember" lines and the questions you mark "This one mattered" are stored only on the phone you play on.
- We do collect a little: first names, each player's email, each player's age if you choose to add it, the city you pick for a ribbon, and purchase details from our payment provider.
- We don't sell your information and we don't use it to build profiles of individual people.
- You can ask us to see, correct or delete what we hold: hello@kiraben.com.au.
What stays on your phone, and never reaches us
| Stays on your phone only | Why it's there |
|---|---|
| Your spoken answers | Never recorded at all |
| Typed Question 99 answers | Shown back to you at the reveal |
| Your "remember" lines and marked questions | Shown on your end screen |
| How you know each other (friends, partners, family…) | Used on the phone to word later screens and suggest a pack |
| Your place in the game | So you can pick up where you left off |
This information is kept in your browser's storage on that phone. If you clear your browser or change phones, it's gone, and we can't recover it because we never had it. Your access code still unlocks the levels you paid for.
What we collect, and why
| What | When | Why we need it |
|---|---|---|
| Each player's first name | Game start | For your share cards and ribbons |
| Each player's email address | Game start | To send your share cards, your ribbon link and your finished-game email |
| Each player's age in years (optional) | Game start | To understand who plays, reported only in totals. Never shown to anyone, and never linked to anything you do in the game |
| Number of players | Game start | So the right number of ribbons is offered at the end |
| Purchase details: name and email on the payment, country, items bought, amount, date | Checkout | To give you your access code, keep tax records, and help with refunds |
| Age group (optional) | Checkout | To understand who plays, reported only in totals. Never linked to anything you do in the game |
| Ribbon details: first name, ribbon number, colour, Flare, nearest city and country, who it's knotted with | When you tie a ribbon | To show your ribbon on the online wall and tie the real one on the physical wall |
| Ribbon link code, link requests and links, blocked codes, "open to links" choice | If you use ribbon links | To run the links area safely |
| Testimonials and stories: first name or initials, town or city, your words, the access code (to check the purchase) | Only if you send one | To publish it with your permission (the access code is never shown) |
| Waiting-list email and country | Only if you join a waiting list | To email you once, when 99 Things opens in your country |
| Messages, voicemails and texts you send us | If you contact us | To reply to you |
| Technical data: IP address, browser type, pages loaded, error logs | Every visit | To keep the site running, secure and free of bots |
We never ask for your date of birth (only your age in years, if you choose to give it), home address, phone number, photos, or your location from your phone. Ribbon cities come from a list of cities with 100,000 people or more, so nobody in a small town can be pinpointed. You can choose "country only" instead.
Only enter your own email. Each player types in their own address. If you enter someone else's, you need their permission.
Payments
Payments are taken by Stripe through Link, Stripe's checkout service, which sells on our behalf and handles sales tax. Your purchase shows as "Sold through Link" and appears on your card statement as LINK.COM* KIRABEN. Stripe collects your card details directly. We never see or store your full card number. Stripe and Link handle your payment information under their own privacy policies: Stripe privacy policy and Link privacy policy. Stripe sends your receipt, and lets you ask for your payment data to be deleted.
Emails we send
- Game emails: your access code, share cards, your ribbon link and your finished-game email. These come with the game. Any that include an offer, such as tying your ribbon, have an unsubscribe link.
- News about new packs goes only to people who tick the box to receive it.
- Waiting-list emails: one email, when your country opens.
- Unsubscribing takes effect within five working days, as the Spam Act requires. It never affects your access code.
Cookies and tracking
The game uses your browser's storage to save your place. We use Cloudflare's security tools, including a bot check on actions like entering an email or paying, and they may set cookies needed for that. We don't use advertising trackers.
Who we share information with
We share information only with the services that run 99 Things, and only what each needs:
| Service | What it does | Where it stores data |
|---|---|---|
| Stripe and Link | Payments, receipts, refunds, sales tax | Australia, United States and other countries |
| Cloudflare | Hosts the game and wall, security, database | Worldwide network, including the United States |
| Resend | Sends our emails | United States |
| Twilio | Our phone line and voicemail | United States |
Because these services store data overseas, your information may be held outside Australia. We choose providers with strong security and contractual privacy protections. We may also share information if the law requires it, or to protect someone's safety.
Public on the wall: your first name, ribbon number, colour, Flare, city and country, and the ribbons you're knotted or linked with. Never your email. The physical wall shows ribbon numbers only, never names.
How long we keep it
| Information | Kept for |
|---|---|
| Purchase records | 5 years, for tax law |
| Player names, emails and ages, with no ribbon tied | [12 months] after the game finishes, then deleted |
| Ribbons | Until you ask us to remove yours, or the wall closes |
| Waiting-list emails | Until we send the opening email or you unsubscribe |
| Testimonials and stories | While published; removed on request |
| Voicemails and messages | [90 days] after we've dealt with them |
| Technical logs | [30 days], unless needed to investigate a problem |
Your choices and rights
- See, correct or delete your information: email hello@kiraben.com.au. We'll reply within 30 days. We may need to check it's you, for example by asking you to reply from the email we hold.
- Remove your ribbon at any time, using the link in your ribbon email or by emailing us. The real ribbon comes off the physical wall in the next batch.
- Unsubscribe using the link in any email.
- Ask Link to delete your payment information. Stripe will delete it from its records too.
Age
99 Things is for players aged [18] and over. Ribbons and ribbon links are for adults only. If we learn we've collected an email from someone under [18], we'll delete it.
Security
Data is sent over encrypted connections and held with the providers above. Access is limited to the people who run 99 Things. If a data breach is likely to cause anyone serious harm, we'll tell the people affected as soon as we can.
Automated checks
When a ribbon is tied, an automatic filter checks the name against a list of blocked words before it shows on the wall. If a name is held back, you can email us and a person will review it. We don't use automated systems to make decisions that significantly affect anyone.
Changes and complaints
If we change this policy, we'll update the date at the top, and email you first if the change matters to how we use your information. If you have a concern, email hello@kiraben.com.au and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.